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dqs-tourism.com
  • PRODUCTS
    • Star Rating Classification
    • Quality Hotels
    • F&B certifications
    • Environmental Responsibility
    • IT Certification
    • Customer Satisfaction Audits
    • CSR – Sustainability
    • Management System Certification
    • Health & Safety
    • Second Party Audits
    • Inspections & Validations
  • HOTELS OF THE WORLD
    • QUALITY HOTELS OF THE WORLD
  • About us
    • Company Overview
    • Our History
    • Our Team
  • Contact us
    • Contact us
    • Our Locations

GC – Mark: Verified Customer Satisfaction

  • March 6, 2019
  • dqs tourism
  • No Comments

GC – Mark: Verified Customer Satisfaction An average dissatisfied customer tells at least ten people about his negative experience. That is the conclusion.Read More

ISO 10002

  • March 6, 2019
  • dqs tourism
  • No Comments

ISO 10002 - A guideline for successful complaint management Complaint management Justified or not – customer complaints are an unwelcome aspect of business.Read More

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