f) Customer Satisfaction Audits

GC – Mark: Verified Customer Satisfaction

March 6, 2019
dqs tourism
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GC – Mark: Verified Customer Satisfaction An average dissatisfied customer tells at least ten people about his negative experience. That is the conclusion.Read More

ISO 10002

March 6, 2019
dqs tourism
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ISO 10002 - A guideline for successful complaint management Complaint management Justified or not – customer complaints are an unwelcome aspect of business.Read More